SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Goodz 4 All (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://goodz4all.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As c described
Very nice product and received quickly
Beautiful recommend it
Very nice large backpack and has enough compartments quality very good time price just need to try it day by day and I will comment again
Perfect order. It has come very well bagged and very good quality. I recommend. 100x100
Good product great
The bag is so beautiful and comfortable And the shipment arrived quickly
Despite the delay in delivery, product fully compatible with the description. Great quality
30.06 order, 22.07 received in Moscow. Very cute backpack! Incredibly roomy and functional! My Love
Excellent quality. Shipping. Good comunification with selling. Препоръчвам.
Great merchandise! Very pleased. And received very quickly!
amazing quality! better than I expected and lots of space abd compartments!!! would definitely recommend
The quality of the bag is excellent however the delivery date demoro too more than 2 months.
Like the article. Good quality. Just take long time to arrive due to limited transport caused by pandemia covid
Be happy with the bag! Good stuff, I come faster than I expected with all your little things. It's big, ideal to carry everything I need for my baby and me, suspenders are large and very comfortable to carry the backpack
Excellent worth the wait I arrive all with your accessories
Nice product. Fast shipping.
The backpack is perfect, beautiful, spacious and finishes. The fabric is quality. Not yet experienced but is approved.
I get super good, of very good quality although it is too long to arrive but it is understandable due to covid 19 still arrived many thanks
As described. Good quality, very wide. It took a little longer for the COVID-19 crisis but very happy with the order. Recommended.
I loved good material looks firm bn and exactly the same as the photo, and they always answered all my emails
The bag is very spacious and beautiful. It came with 2 changing pad, 2 bags and 2 clips. I would recommend this store