SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Goodz 4 All (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://goodz4all.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Доставка в Краснодар чуть меньше месяца. Серьги полностью соответствуют описанию, понравились. Натуральный лазурит. Отличная упаковка. Спасибо за быструю доставку и качественный товар.
Серьги отличные пришли быстро. Поменяла застёжки, получилось вообще шикарно
Absolutely Stunning! A Perfect crystal, no flaws, just a few natural inclusions. I have been wearing them since I received them with no issues Shipping was within a few weeks, and the Earrings were perfectly packaged in a large roll of bubble wrap, within a bubble packet. They arrived in Perfect Condition!! I highly recommend this Seller and I Happily give this Seller and Earrings a big 5+++☆'s, and a 100% Satisfaction Rating Guaranteed!! Buy from this Seller with complete confidence and trust!! I Will Return For More Wonderful Treasures ⚘❤
Earrings made very well, but color in reality is different, not lazuli blue, but dirty blue. Even in my picture color looks brighter and more blue
I order hundrets of items from these stores. So, no time for these time taking reviews. If I thought this seller and products are junk, I wouldnt purchase here anyways. All 5 star quality.
Very pretty and not too heavy
My radiant color is rich bright
Beautiful work of the artist, beautiful color: Thank you, thank you
Gorgeous dark with pyrite lapis! Came complete with pussets very quickly. Thank you!!!
super
Crystal milky color and not transparent, but nice.
Awesome item, thanks.
Beautiful
Spectacular
I liked the quality.
A little heavy but very good
Earrings are beautiful, I liked it, the truth is there are chips, but for this the star to shoot will not be critical. Thank you store for the goods.
Natural stone mountain quartz. Not glass. Thank you very much!
Stone worked rough but natural and original
very nice, thanks
Beautiful. Well packaged and small bracelet nice gift. Thank you.
Excellent condition and quality of each stone and each earring.